[ÉϺ£] Global Market Trading Support

Date Posted: July. 5, 2019

The roll should be part of the dynamic support organization responsible to support a full range of Global Market applications and to ensure a stable and resilient production environment for the business and operations.

Ref: 9380
Job Location: Shanghai
Industry: banking
Year of Exp: 3+ years

Key Responsibilities:   

• To be locally responsible for support and to ensure Global Market & ALMT applications run to maximum efficiency
  
• Provide support to users to enable them to achieve their objectives through using the system in the most effective
  
• To review local business requirements and write specifications, in order to make regional IT teams perform requested enhancements in systems or in order to complete regional IT developments when necessary.
  
• To have a good understanding of business plans by a close liaison with the heads of business, in order to anticipate related IT plans
  
• To be responsible for integration testing and to contribute to smooth implementation of global/regional releases or new modules for the Fixed Income and Treasury product line in China, coordinating with regional teams, dealers and non-trading users. This includes training if necessary.
  
• To project-manage Global Market & ALMT implementation projects on a case by case basis in liaison with regional Global Market & ALMT IT and to accordingly document the respective implementation steps.
  
• Investigation and resolution of Global Market & ALMT IT system problems :
  

• By identifying the problem and proceed to the problem log
  
• By addressing the issue in liaison with Regional Global Market & ALMT IT
  
• By documenting the resolution of the problem and ensure proper posting into incidents system management (Service Now / JIRA)
  

• To provide early morning support for Global Market / ALMT applications at the local level
  
• Must be business oriented and have skills in financial instruments & markets.
  
• To be responsible for China Business Continuity Process & DR.
  
• Contribute for implementing audit recommendations as per the agreed timeline
  

Key Requirements:

• A background in banking, and more specifically in Global Market
  
• Proven track record in maintenance & support of business critical applications while realizing operational efficiencies
  
• Good understanding of change, incident & problem management methodologies
  
• Familiarity with approaches & procedures of Business Continuity/Disaster Recovery
  
• Good understanding of IT risk and security
  
• Must possess and display strong verbal and written communication skills (English & Chinese)
  
• Able to remain professional and tactical in stressful situations
  
• Analytical, intuitive, and a strong problem-solver
  
• Strong team player
  
• Strong knowledge in Excel macro
  
• Programming and Shell scripting
  
• Intermediate RDBMS knowledge
  
• Functional knowledge of SQL + ability to write SQL database script
  
• Practical knowledge of change, incident & problem management tools
  
• Trouble shooting and problem solving
  

If you would like to apply for this role, please contact our consultant.