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<h2> 技术系列中的女性 <span style="font-weight: bold;">(</span>WOMEN IN TECHNOLOGY SERIES<span style="font-weight: bold;">)</span></h2>
<p>Over the past few years, tech companies and researchers all over the world have been competing to advance the frontiers of artificial intelligence. With the broadening and fast-paced developments in the space of technology, it is clear that utilizing AI in the financial industry is key to economic development. Now, more than ever, it is evident that these theoretical revolutions in computer science bring novel applications of AI across global markets.</p>
<p> 在过去的几年中，世界各地的科技公司和研究人员一直在竞争以推进人工智能的前沿。 随着技术领域的不断发展和快速发展，很明显，在金融行业中利用人工智能是经济发展的关键。 如今，计算机科学的这些理论革命比以往任何时候都更加明显地带来了AI在全球市场上的新颖应用。 </p>
<p>In countries like the Philippines, where the service sector has been one of the “strongest and fast-growing sectors” of the economy, innovations in AI have the potential to increase national participation in global value chains. Moreover, AI developments and multinational companies that engage with national talent could involve the country more deeply in the international services trade and accelerate the spread of AI-specific tacit knowledge.</p>
<p> 在菲律宾等服务业一直是经济中“最强劲和快速增长的行业”的国家中，人工智能的创新有可能增加各国在全球价值链中的参与度。 此外，人工智能的发展和与本国人才交往的跨国公司可以使该国更深入地参与国际服务贸易，并加速特定于人工智能的隐性知识的传播。 </p>
<p>Jean Alfonso-Decena is making huge strides across the conversational AI space amidst this era of disruption. With her outlook of “exploration and experimentation”, Jean is creating value both within the Philippine technology landscape, and across AI in the global fin-tech space. As the Head of Operations & Partnerships at Starbutter AI, she sits at the intersection of business, data science, product, and engineering. Awarded by Google as one of the Best 3 AI Agents on the Google Assistant Platform, Starbutter AI was founded to help consumers select financial products. Jean oversees the company’s business operations and manages partner relationships, and helps design and build artificially-intelligent virtual assistants to “help consumers pick financial products and discover [these products] through conversational advertising and performance marketing”.</p>
<p> 在这个颠覆性的时代中，Jean Alfonso-Decena在对话式AI领域取得了巨大进步。 凭借“探索与实验”的眼光，Jean在菲律宾技术领域以及全球金融科技领域的AI领域都创造了价值。 作为Starbutter AI的运营与合作关系负责人，她坐在业务，数据科学，产品和工程的交汇处。 Starbutter AI被Google授予Google助手平台上最佳的3种AI代理之一，旨在帮助消费者选择金融产品。 Jean负责监督公司的业务运营和管理合作伙伴关系，并帮助设计和构建人工智能的虚拟助手，以“帮助消费者通过对话广告和绩效营销来挑选金融产品并发现[这些产品]”。 </p>
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<img alt="Image for post" height="720" src="https://beijingoptbbs.oss-cn-beijing.aliyuncs.com/cs/5606289-cc8275d04c6f366b560224be8b7d3741" style="outline: none;" width="1080">
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<em>Image courtesy of Jean Alfonso-Decena</em>
<em>图片由Jean Alfonso-Decena提供</em>
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<p><strong>Amber</strong>: Could you tell us a bit about your background?<strong>Jean:</strong> I worked in the Startup — Customer Service space for over a decade starting with 7 years of IBM tenure when they invested in a BPO arm in Manila, Philippines. I was part of the pioneering team that helped train and ramp up the organization finding and building talents that supported a major US Telco. After an astonishing leadership growth journey with IBM I moved on to the Silicon Valley scene, shifting into copywriting work for a major e-Commerce company based in Redwood City. After just a few weeks I was pulled out of the Content Team to form the pioneer Customer Service team which I led and helped grow for the next 4 years. Took a break from the corporate scene to become an entrepreneur, only to find my way back into leading and growing another CS team for a media giant based in Boston.</p>
<p> <strong>琥珀色</strong> ：您能谈谈您的背景吗？ <strong>Jean：</strong>我在Startup —客户服务领域工作了十多年，从IBM在菲律宾马尼拉的BPO部门投资7年开始。 我是开拓团队的一员，该团队帮助培训和提升了组织的发现能力 |
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